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About Us

Client Survey Results

Are You Looking for More Than Just OK?

Year after year, we continuously raise our bar on customer service,
but the raves from our clients remain the same…OUTSTANDING!

Our 2010 Client Survey Results
The three most important qualities that an accountant can bring to the table:
1. Technical Expertise
2. Personal Attention
3. Responsiveness of Team
 
For each of the most important Qualities, responses stated that out of 5 possible points:
1. Technical Expertise 4.31
2. Personal Attention 4.71
3. Responsiveness of Team 4.69
   
Our most recent client survey responses stated that out of 5 possible points:
Over all experience with S&G 4.41
Referring S&G to your friends and business associates 4.56

Ratings are based on a scale of 1-5, with 5 being the best possible score.

All accountants talk about their good service, but sometimes that’s all it is, just talk.  At S&G, we put our money where our mouth is!  We provide excellent service to our clients, day in and day out, GUARANTEED!

Whether you’re a start-up or have revenues topping $100 million, come explore the possibilities and find out more on how we have become THE FIRM OF CHOICE. 

Call our Managing Partner:Terence Shepherd today at (508) 757-3311.


So how do you differentiate and choose from a group of people all saying the same thing? At Shepherd and Goldstein, it’s the implementation of “1,000 little things” that make the difference.
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All of our work is guaranteed. You are the sole judge of the end product, and if you believe you have not received a measurable value for a particular service, you may withhold payment.
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